Hong Kong Feifei Technology Co., Limited

1. General

By accessing and using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before making a purchase.

2. Eligibility

You must be at least 18 years old or have the consent of a legal guardian to use our services and make purchases.

3. Products & Descriptions

  • We strive to ensure all product descriptions, images, and specifications are accurate.
  • However, minor variations in gemstones, metals, and jewelry may occur due to natural characteristics.
  • We reserve the right to correct errors, inaccuracies, or omissions at any time.

4. Pricing & Payment

  • All prices are listed in USD (or specified currency) and may be subject to change without notice.
  • We accept major credit cards, bank transfers, and secure online payments.
  • Orders will only be processed once full payment has been received.

5. Shipping & Delivery

  • Shipping is carried out according to our Shipping Policy.
  • We are not responsible for delays caused by customs, courier services, or unforeseen circumstances beyond our control.

6. Returns & Refunds

  • Returns and refunds are handled in accordance with our Refund & Return Policy.
  • Customized or personalized items are non-refundable unless defective.

7. Intellectual Property

  • All content on our website, including text, images, logos, and product designs, is the intellectual property of Hong Kong Feifei Technology Co., Limited.
  • Unauthorized use, reproduction, or distribution is prohibited.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our liability is limited to the purchase price of the product.

9. Privacy & Data Protection

  • Your personal information is collected and processed in accordance with our Privacy Policy.

10. Governing Law

  • These Terms & Conditions are governed by the laws of Hong Kong.
  • Any disputes shall be subject to the jurisdiction of the courts in Hong Kong.

11. Contact Information

For questions regarding these Terms & Conditions, please contact us:

  • Email: feifei0443@outlook.com
  • Phone: +852 92451481
  • Address: RM03, 24/F, Ho King Comm CTR, 2-16 Fayuen ST, Mongkok Kowloon, Hong Kong